Monica Neira was born in Hampton, Virgina and eventually made her way to San Antonio, Texas at the age of 7, after residing in California for 2 years. She is the daughter of a military man who served 20 years in the Navy and it became a way of life for herself, mother and siblings and she is proud to say that it has made her who she is today.
She has an older brother and a younger sister and was blessed with 2 nephews and a niece. She is all about seeing the glass half full rather than half empty and is determined to help others see life in the same way. She has a strong passion for her family, art, outdoor activities and maintaining a healthy lifestyle.
She holds over 15 years of customer service/hospitality experience and only believes in providing ‘Service with a Smile!’ She chose challenge over comfort and began her journey with The Phipps in April 2016.